Now here’s a question I get all the time, “Is there a way to print my order invoices directly from 1ShoppingCart?” Well the answer used to be ‘no,’ and because I was asked this enough times I actually created a product, the ‘1ShoppingCart Rapid Printing’ for Invoices and Packing Slips. This product has helped many [...]

I created this blog at 1ShoppingCart™ Experts to teach you guys how to use what I think is a great piece of software to help simplify the order fulfillment process and reach customers. You may have seen recent posts about when refunds are posted to your account, or how to make sure you’re not losing [...]

The other day a client asked a question that I have received a few times in the past. And you know what happens when I receive a question multiple times… It means it’s something that a lot of you have questions about, so up it goes on the blog. The question was… When a refund is processed in 1ShoppingCart™, when does it show up in the 1ShoppingCart™ reports?

One of the biggest flaws 1ShoppingCart™’s recurring billing system has is the ability to change the duration (how often someone is billed) once a new recurring order is placed. Sure you could push out the date, but what happens when someone wants to change the service, or a better example, goes from billing every 30 days to every 60 days?

I got a call the other day from one of my clients, and before they had even said a word I could tell something wasn’t right. My suspicions were confirmed when the first words out of their mouth were “We have a problem!” And when this is one of your highest paying clients you listen. Here was the situation.

Some companies don’t make it easy for you to update your credit card information. As a customer, if I have to purchase a product, make a phone call, or click through multiple Web page links to enter my new credit info, I say, forget it, it’s not worth the hassle. And I’m certainly not sending my sensitive information in an e-mail!